Ian Drummond has a wealth of sales experience in the steel industry and now works as a business development manager at our site in Scunthorpe...
Please provide a brief overview of your first role with British Steel and the journey you’ve taken to your current role
My current role of Business Development Manager is the role I was recruited in to originally, but it has changed a lot throughout my time here.
We moved our smaller service centre in Scunthorpe in 2018 to our new, larger facility on the main site, effectively becoming 10 times the size we were and a whole lot busier! We have extra vehicles for deliveries and more space to hold more products.
How many years have you been with the business?
I've been selling steel for 37 years at various different companies. I started in 1982 at Humber Steel Stockholders in Grimsby and stayed there for 16½ years until I was unfortunately made redundant. I then went on to work in Hull for Struthers and Carter for a further 10 years, followed by a quick 8-month stint at B&M Sheffield.
I joined British Steel when it was still Corus back in 2010. We’d already been bought by Tata Steel and not long after I joined, we were re-branded.
What does your day-to-day role involve?
The main focus of my role is to expand our business by approaching new customers and introducing them to our products and services. For example, since moving to our larger facility on the Scunthorpe site, we now have a cutting facility.
I generally split my week in to 4 days in the office and 1 day out visiting customers. I deal with customer enquiries, quotes and orders by phone, email and fax (yes we still have a fax machine!).
Why do you enjoy working for British Steel?
I really enjoy speaking to customers and bringing in new business opportunities, you just never know what the next call will involve.
We’re expanding into the Yorkshire region now, which is a new challenge for us too.
What advice you would give to other people considering a career at British Steel?
The industry has changed so much since I started my career. Orders were taken over the phone using a pencil and a rubber! Back in 1982, computers weren’t as prevalent as they are now and I have to confess I'm a bit of an IT dinosaur!
There are so many opportunities to work on some really interesting projects and pieces of work, you'll never be bored in this industry. The main thing is if you work hard and show your passion for what you do, British Steel will recognise that.